I lead product strategy for AI-powered insights at Reputation — building Gen AI, NLP, and text analytics products that help brands understand what their customers actually mean, not just what they said. Over 10+ years, I've shipped AI/ML products in fashion tech at a Snap company in Berlin, and built analytics systems for financial services in Pune and retail consulting in the UK. My work sits at the intersection of language, data, and product thinking.
Work
Below are some of my recent projects. Please request for the complete walkthrough of the locked projects.
01
Modular AI Chatbot Platform
Built a progression of chatbot implementations exploring how conversational AI evolves from basic prototypes to feature-rich systems with memory, tools, and database integration.
02
Podcast RAG System with Vector Search
Built a production-grade RAG system implementing automated podcast processing, vector embeddings, and semantic search to enable conversational Q&A over podcast content.
03
Voice Assistant with Persistent Memory
Built a phone-based AI voice assistant implementing conversation memory persistence to explore the technical challenges of stateful conversational AI systems.
04
AI Networking Assistant with Semantic Matching
Built an AI-powered professional networking system combining voice interaction, vector search, and automated call initiation to facilitate professional connections.
05
Autonomous Job Search AI Agent
Built an autonomous AI agent implementing multi-step agentic workflows for automated job search, content analysis, and personalized recommendations.
06
MCP Workspace Automation Agent
Built an autonomous AI agent using Model Context Protocol to connect Jira, Slack, and Notion, enabling natural language commands to execute multi-step workflows across productivity platforms.
Thoughts & Ideas
My perspective on Gen AI for customer insights, building NLP products, and the reality of going from IC product manager to people manager.
What Fashion AI Taught Me About Data Quality and User Trust
The Hardest Part of the Promotion Isn't the New Title
What Changes When NLP Can Actually Read Between the Lines
Experience
From financial services analytics in Pune to AI/ML fashion tech in Berlin — and now leading Gen AI and NLP insights products at Reputation in Hyderabad.
The best insight product is the one that surfaces what the data was trying to say before anyone thought to ask.
Stack
The tools I use to build AI insights products, analyze feedback data at scale, and lead product teams.
in short
Building Gen AI products that turn feedback data into brand intelligence
Shikha skipped presentations and built real AI products. Want to know how?
Shikha Shukla was part of the January 2026 cohort at Curious PM, alongside 13 other talented participants.
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